How much is On-Demand Mentoring?

What is the training schedule for how to webinars and when does it start?

How do you register for VA training track I?

Do I need to purchase additional software for your online training?

What is included with each webinar?

Do I need to purchase additional courseware?

Do I need to purchase additional software applications to attend your webinars?

Can I retake a webinar?

Can I arrange private online training to fit my schedule?

What is your cancellation policy?

What if I pay for training and I'm unable to attend or class is full?

What are the hardware requirements to take a webinar?

How much is On-Demand Mentoring?
We offer live online mentoring or desk-side assistance in your office. Our rate for online mentoring is $45 per hour and a two hour minimum. Desk-side assistance in your office is $65 per hour and a 2 hour minimum.

Do you have a  training schedule for "How to Webinars" and when does training start?
Visit How to Webinars for schedule and registration.

How do you register for VA training track I?
Visit Virtual Assistant Training for schedule and registration.

Do I need to purchase additional software for your online training?
No additional software needs to be purchased to attend our webinars.

What is included with each webinar?
Each webinar includes a manual for each software application and Quick Reference Cards can be purchased for an additional $2.50 each.

Do I need to purchase additional courseware?
No

Do I need to purchase additional software applications to attend your webinars?
Software applications are not required for our webinars.

Can I retake a webinar?
Yes, if you feel that you didn't receive what you expected please contact our training department trainingdept@ajiatrain.com.

Can I arrange private online training to fit my schedule?
Yes, contact our training department and they can arrange a private session that is comfortable with your schedule.

What is your cancellation policy?
Training must be cancelled within 24 hours prior to class for a full refund. If class is cancelled within 24 hours of training a $10.00 administration fee will be charged.

What if I pay for training and I'm unable to attend or class is full?
If you are unable to attend a class that has been paid for you can reschedule. In the event training becomes full you will be put on a waiting list or issued a full refund.

12. What are the hardware requirements to attend the training track?

Browser
Microsoft® Internet Explorer 5.5 or higher
Netscape® Navigator 7 or higher
Firefox 1.0 or higher

 PC

 ALL: Pentium-II PC or better with Microsoft® Windows® 95, 98, NT, ME, 2000, and XP

 Internet Connection

 PARTICIPANT : 56K or faster

 Display

800x600 pixel resolution or greater (1024x768 pixels recommended)